[New Job Vacancy] Onsite Support job in Route SMS Solutions, (CBD Belapur, Navi Mumbai, Maharashtra) – Jobs in CBD Belapur, Navi Mumbai, Maharashtra

Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- Route SMS Solutions Position Name :- Onsite Support Company Location :- CBD Belapur, Navi Mumbai, Maharashtra Job Category :  General Category Full Job Description :- Job Role Onsite Support Experience: 3-4 years Location CBD Belapur, Navi Mumbai Good Experience working in SMS Domain Handling tickets/queries received at the International support team’s end. Gateways and infrastructure monitoring to ensure uptime is maintained. Respond to external and internal queries regarding all connectivity issues such as gateways, routing, pricing, profiles, features, and delivery related queries etc. Conducting training sessions as and when required. Gateway communications: Reporting failures and any such errors, including but not limited to character-encoding, non-delivery, delays or feature support to suppliers. Making changes on router to gateways, such as adding new destinations, disabling faulty routes, updating feature support, pricing changes, etc. Completing monthly feedback reports for the management. Taking ownership of all the standard and premium rated SMS-MT/MO related duties and administration, as well as all escalated coverage, connectivity and routing queries. Providing technical support for all the RML products. Should have basic knowledge of Linux, MS – Office and SQL. Ready to work in rotational shifts and on weekends. Email careers@routemobile.com Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

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