[New Job Vacancy] Banker-Authorizer job in IDFC FIRST Bank, (Chennai, Tamil Nadu) – Jobs in Chennai, Tamil Nadu

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Job Opening details:-
Company Name :-
Position Name :-
Company Location :-
Chennai, Tamil Nadu
Job Category :
 General Category

Full Job Description :-
Job Description Form

Role/Job Title –

Bank Authorizer

Business –

Retail Banking

Job Purpose

The role entails working towards achievement of CASA build up, in line with branch targets through efficient and cost-effective customer engagement. The role bearer would lead customer service and operations at the designated branch and ensure regulatory requirements.

Roles & Responsibilities

Key / Primary Responsibilities of the Role – List the primary deliverables

“- Be solution oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, LAP

Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
Ensure all the customers visiting the branch are delivered superior service
Client relationship management and customer services related to retail banking operations
Responsible for creating a customer-focused approach for quick resolution of all queries and complaints”

Secondary Responsibilities – List the deliverables other than primary, but essential for the role

“- Perform audit and ensure compliance to internal and external regulations and guidelines

Provide best in-class customer service to become their banking partner of choice

Key Success Metrics

CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets


Graduate –

Any discipline

Post Graduate –

Any discipline


Minimum Number of Years

6+ years of relevant experience in Banking or allied Business



Functional Area

Retail Liabilities

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