[New Job Vacancy] Customer Relationship Executive (Female) job in ANS IT INDIA PVT LTD, (Surat, Gujarat) – Jobs in Surat, Gujarat

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Job Opening details:-
Company Name :-
ANS IT INDIA PVT LTD
Position Name :-
Customer Relationship Executive (Female)
Company Location :-
Surat, Gujarat
Job Category :
 General Category

Full Job Description :-
We are looking for an earnest customer relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a customer relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions.To be successful as a customer relationship executive, you should ensure alignment between our organization’s objectives and each client’s needs. Ultimately, an indispensable customer relationship executive will take ownership of their work, including their role in promoting clients’ interests.Responsibilities· Meeting with potential clients to gauge the utility and viability of prospective working relationships.Ensuring regular contact with existing clients to maintain our company’s presence.Repairing disengaged or fractured relationships.Conducting in-depth needs assessments to better understand each client’s requirements.Identify a range of our offerings that could meet the goals and values of each client.Proposing and deliberating potential solutions in consultation with clients.Prompting clients to upgrade their existing packages and to purchase additional offerings.Settling clients’ concerns in a swift and professional manner.Harnessing internal relationships to better address clients’ needs and to maximize our profits.Payments follow-ups from Clients.Give Software Training to New Customers.RequirementsDegree in marketing, finance, communication, IT, or a similar discipline.Experience as a Customer Relationship Executive or similar role.Prior experience as a relationship executive, ideally in a similar organization.Familiarity with technical industry & CRM software and procedures.In-depth knowledge of effective sales and negotiation tactics.Outstanding verbal and written communication.Ability to forge profound working relationships.Excellent communication and problem-solving skillsPatience when handling tough casesStrong interpersonal and collaborative skills.Job Types: Full-time, Regular / PermanentSalary: ₹18,000.00 – ₹25,000.00 per monthBenefits:Leave encashmentPaid sick timeSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Surat – 395007, Gujarat: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Preferred)

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