Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- Hotels Monarch Position Name :- Customer Relationship & Telecaller Associate Company Location :- Navi Mumbai, Maharashtra Job Category : General Category Full Job Description :- Department – Marketing Grade / Levels –Level 3 Reporting to – AM Qualification – Bachelor’s degree in Marketing Experience – 0-3 Years. Location – Navi Mumbai. Skill Set– Social Media, build customers relationships, good English communication skills. JOB DUTIES– Build and maintain relationships with key customers. Oversee the relationship with customers handled by your team. Resolve customer complaints quickly and efficiently. Keep customers updated on the latest products in order to increase sales. Expand the customer base by upselling and cross-selling. Understand key customer individual needs and addressing these. Meet with managers in the organization to plan strategically. Conduct business reviews. Know your competition and strategies accordingly. Obtaining and updating lists of individuals’ contact details. Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customer’s needs and requirements. Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.