[New Job Vacancy] Customer Service Associate (Inbound) job in Continuum Global Solutions, (Indore, Madhya Pradesh) – Jobs in Indore, Madhya Pradesh
Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- Continuum Global Solutions Position Name :- Customer Service Associate (Inbound) Company Location :- Indore, Madhya Pradesh Job Category : General Category Full Job Description :- Are you looking for a career in customer service? Do you have advanced English proficiency? We are hiring Inbound Customer Support Associates, who will handle incoming service calls from US based customers who need assistance with payments, reservation changes, cancellations, or have a complaint about their experience. We offer a safe and casual work environment with an opportunity to grow professionally, as a trainer, supervisor, or other frequent internal openings. Interested? Apply now to speak with a recruiter about this exciting opportunity! RESPONSIBILITIES: Analyze voice clippings to determine customer intent and cater the operational workflow in quickest possible response time Enters caller queries/concerns by inputting alphabetic and numeric information Initiate workflow in areas like payments, complaint, changes and cancellation Navigate Through Multiple Computer Applications with Speed & Accuracy REQUIREMENTS: 18+ Years Passed Higher Secondary Education High level of English Proficiency – Written & Oral Professional Positive Attitude & Courteous Telephone Etiquette Willing to Work Weekends & US Operating Hours – Mostly Nights Must Pass Computer Literacy & Typing Test Clear Background Check BENEFITS & PERKS: Competitive Pay Based on Experience + Additional Performance Incentives Stable, Full-Time Employment Paid Training Company Paid Health & Life Insurance Benefits Opportunity for Professional Development Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to Corporate.Security@continuumgbl.com. Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.