[New Job Vacancy] Customer Service Executive-Retail Asset CCU job in IDFC FIRST Bank, (Navi Mumbai, Maharashtra) – Jobs in Navi Mumbai, Maharashtra

Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- IDFC FIRST Bank Position Name :- Customer Service Executive-Retail Asset CCU Company Location :- Navi Mumbai, Maharashtra Job Category : ¬†General Category Full Job Description :- Role/Job Title: Customer Service Executive-Retail Asset CCU Business: Service Function/ Department: Customer Experience Place of work: Customer Contact Center (Phone Banking unit) Roles & Responsibilities: ‘1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for all customer requests 6. Channel Migration to alternate channels Secondary Responsibilities: ‘Drive all the initiatives in the Customer contact center. Key Success Metrics: ‘Productivity, Average handling time, First contact resolution Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

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