[New Job Vacancy] Customer Service Representative job in Global Industrial, (Mumbai, Maharashtra) – Jobs in Mumbai, Maharashtra

Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- Global Industrial Position Name :- Customer Service Representative Company Location :- Mumbai, Maharashtra Job Category :  General Category Full Job Description :- Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities Assists customers with the intent of selling company products or services through phone, web, fax or mail communication Provide a basic level of customer support but refers more complex problems to other staff members Requires an in-depth knowledge of products and services offered Prepares and follows up on customer quotes Provides pricing and availability of our product to customers Requests and coordinates discounted prices on orders Maintain required call quality level Inputs all sales orders as a result of customer negotiations Sells additional product through suggestive selling techniques Performs other duties as assigned Competencies and skills 2 + years sales or call center experience required Outstanding written and verbal communication skills Demonstrated high level of dependability Intermediate (or higher) proficiency in MS Word, Excel, Explorer and Outlook Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks and work under time constraints is required Basic math/spelling skills required Must be able to type a minimum of 30 wpm Proficient written and spoken French Language is a plus Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.