[New Job Vacancy] Customer Service Representative job in PLACEMENTO, (Indore, Madhya Pradesh) – Jobs in Indore, Madhya Pradesh
Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- PLACEMENTO Position Name :- Customer Service Representative Company Location :- Indore, Madhya Pradesh Job Category : General Category Full Job Description :- Profile:Tech Support ExecutiveNight shifts 5:30 pm to 3:00 AmMale/FemaleGood comms skillsSalary depends on interview5 days workingResponsibilities for Technical Support -· Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved· Act as the initial point of contact for all computer and system related concerns from clients or other employees· Assist management in creating training materials pertaining to computer troubleshooting and usage· Organize and file documentation pertaining to warranties and instructional guides for computer hardware· Maintain a working log detailing all required system updates, as well as the date of completion· Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems· Resolve technical issues related to network interruptions· Actively update, maintain and monitor all aspects of computer networksQualifications for Technical Support -· A bachelor’s degree in computer science or related technology field is preferred· Industry-specific certification in relevant computer languages or software may be required· 1-3 years of relevant experience in a customer focused position involving technical knowledge of a company’ s products and services· Professional written and interpersonal skills are essential when communicating with customers and clients· Ability to prioritize and manage several milestones and projects efficiently· Extensive experience working with different operating systems including Windows and Mac OS· Accept constructive criticism and customer feedback regarding their experience with software or IT services· Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other remote access desktop programs· Time-management skills and the ability to establish reasonable and attainable deadlines for resolutionJob Types: Full-time, Regular / Permanent, FresherPay: ₹20,000.00 – ₹30,000.00 per monthBenefits:Food allowanceSchedule:Night shiftSupplemental Pay:Shift allowanceEducation:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Preferred)Speak with the employer+91-XXXXXXXXXX Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.