[New Job Vacancy] Front Office Associate job in Hotels Monarch, (Navi Mumbai, Maharashtra) – Jobs in Navi Mumbai, Maharashtra

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Job Opening details:-
Company Name :-
Hotels Monarch
Position Name :-
Front Office Associate
Company Location :-
Navi Mumbai, Maharashtra
Job Category :
 General Category

Full Job Description :-
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Job Features
Job Category Front Office

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