[New Job Vacancy] Opening for Fresher BPO at Indore (MP)Location job in TALENT MAX HR & MANAGEMENT CONSULTANTS, (Indore, Madhya Pradesh) – Jobs in Indore, Madhya Pradesh
Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- TALENT MAX HR & MANAGEMENT CONSULTANTS Position Name :- Opening for Fresher BPO at Indore (MP)Location Company Location :- Indore, Madhya Pradesh Job Category : General Category Full Job Description :- Opening for Fresher BPO at Indore (MP)Location Experience 0-3years salary- 12-18 k Location Indore 5 days working No night Shift No sales Role & Responsibilities Age Criteria 22 -30 yrs General Description of the Job The job involves 1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs 3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information Role & Responsibilities 1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards. 2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. 3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency 4. Ability to understand and handle irate customers 5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications 6. Ability to achieve stretched targets and able to manage the organization standards 7. Maintain Superior quality service by following organization standards Education Requirements/ Skills 1. Any Graduate (Full Time or Part Time) 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills 4. Strong computer knowledge and technical skills Interested candidates share resume on whatsapp – +91-XXXXXXXXXX or email on -email@example.com Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.