Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job.
Job Opening details:-
Company Name :- Cognizant
Position Name :- SA-Delivery Excellence
Company Location :- Chennai, Tamil Nadu
Job Category : General Category
Full Job Description :-
Role- Process Specialist
Experience- 4 to 9 years
Location- Open
A Process Specialist is responsible for process definition and simplification to support the current business need, definition and simplification of support process, identifying and working on periodic refreshes, aiding the industrialization of processes through tools and training enablement and having the business knowledge to respond to process and quality related queries.
The DEx Process Specilaist will be responsible for:
Process Envisioning :
Ø Connecting with the business, delivery and DEx Enable teams to research on industry trends / competition
Ø Gathering inputs to define relevant and effective processes for effective adoption
Ø Collaborating with internal/ external stakeholders and vendors on implementing the innovative thoughts proposed and making processes more adaptable and user acceptable
Ø Adopting appropriate tools and techniques like value stream mapping etc. and suggesting automations that could be included as a part of process definition and orchestration activities
Ø Identifying the impact of the changes proposed/ approved and initiating appropriate action
Ø Developing relevant documentation like Functional Requirements , design documents etc. for baselined process re-engineering approaches.
Process Definition and Orchestration -Industry & Business Aligned:
Ø Defining processes along with Process Owners, Subject Matter Experts and other Point Of Contacts
Ø Designing the scope for the automation of processes in the platform
Ø Ensuring that the processes defined comply with frameworks and meet the applicable quality standards
Ø Program Managing the definition of other process delivery aids like metrics, assessment, estimation, DA, DRM, etc
Ø Working with the platform team to orchestrate processes on the Enterprise Delivery platform.
Process Evangelization and Rollout:
Ø Developing rollout plans for processes with a focus on effective evangelization, piloting and communication to the involved stakeholders
Ø Developing training material and other communication artifacts required for the rollout.
Ø Working with Delivery teams and other stakeholders in training, piloting and rollout whilst monitoring the effectiveness of the process
Ø Enhancing the processes based on feedback received from the field.
Process Assessment:
Ø Representing the process team in client audits and external certification audits.
Pursuit Solutioning:
Ø Providing need-based support on Request For Information / Request For Proposals to the organization
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jan 13 2022
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.
2022-04-20