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Job Opening details:-
Company Name :- Kotak Mahindra
Position Name :- Service Delivery Officer – NR-RETAIL NR-Regional sales
Company Location :- New Delhi, Delhi
Job Category : General Category 2
Full Job Description :-
JOB ROLE :
Handling personalized service requests of customers.
Generation of timely business MIS.
Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
Coordination with CPC/RPC/Investment desks for account opening of customers.
Managing complaints of customers and ensuring their resolution within TAT.
Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite.
Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
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