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Job Opening details:-
Company Name :- HSBC
Position Name :- Systems Administrator/IT Infrastructure Delivery
Company Location :- Hyderabad, Telangana
Job Category : General Category 2
Full Job Description :-
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of System Administrator
In this role, you will:
Deliver robust monitoring and alerting service to IT business services.
Deliver system integration or ever-greening activities with other teams and make sure the solution complies with group policies and standards.
Understand user requirements, evaluate alternative options and to provide technology solutions based on given constraints
Provide consultancy and support in response to queries from users, operations and IT teams.
Provide investigation and timely support on incident/problem arising in monitoring and alerting service and take recovery action to reduce service degradation or resume the service as quickly as possible.
Promote and implement continuous improvement in monitoring and alerting capability/process.
Maintain close communication with business users, operations and IT teams and coordinate IT related stakeholder activities.
Deliver IT projects in good quality accordingly to project schedule.
To be successful in this role, you should meet the following requirements:
University degree in computer science, information technology or a related discipline.
Solid experience in iSeries Operating System & Work Management skill. Experience/Knowledge on Robot monitoring products and iSeries programming would be an advantage.
Solid understanding on ITIL Operations, Service Management and Event Management concepts.
Knowledgeable in Change, Incident and Problem management processes, ideally using CA Group Service Desk.
Maintain can-do attitude and stay positive towards challenges.
Able to work in flexible working hours
Strong sense of ownership and accountability.
Strong analysis and problem solving skills.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
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