Are you searching for a Perfect job or looking for new opportunity then this site is the best choice for you to search your dream Job. Job Opening details:- Company Name :- Kotak Mahindra Position Name :- Team Member – Customer Service-PERSONAL LOANS-Customer Service Company Location :- Chennai, Tamil Nadu Job Category : General Category Full Job Description :- JOB Role: •Driving team performance on Requests /queries / complaints and resolving the same within the defined TAT’s • Welcome calling / dispatch of welcome kits PDC/ NOC • Customer retention and limiting foreclosures as budgeted. • Responding to customer emails/letters and handling phone calls and walkins • Cross selling of CASA /PL/ Top Up/Insurance and other group products as defined – Generating Revenues • Lead Generation through references • Handling RBI and BO complaints and responding to them • Replying to customer emails and letters. • Reporting MIS and tracking it daily for team members. • Any other customer care related activities. • Handling team escalations and taking it to closure. • Handling 5 people who will be team members Job Requirements: • Qualification – Graduate from a recognized University. • Job Knowledge–Understanding of personal loans will be an added advantage; Comfortable with handling customer walk-ins, open to doing sales and service • Skills & Experience– Quick learner ; Excellent written and oral communication, Customer centric; 3-4 years experience Disclaimer : We are only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.