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Job Opening details:-
Company Name :- Crescent Lighting (Crescent Opto Pvt. Ltd.)
Position Name :- Telesales Executive – Female
Company Location :- Surat, Gujarat
Job Category : General Category
Full Job Description :-
Role & Responsibilities: -Answering and resolving customer queries-Follow standard operating process when replying/speaking to the customers-“Own the customer” as the single point of contact, defining a success plan with deliverable, and ensuring clear communication for all the queries- Be the first point of Contact for all the customer escalations- Supporting end customers directly via various communication channels including emails, live chat and calls- Understand the customer’s query and give the best resolution to the customer- Call On Leads ReceivedRole Requirement: – Strong ability and desire to provide excellent customer service- Excellent communication skill- Professional verbal and written communication skills in English and Hindi- 0-1 years of experience in Customer support- Strong phone contact handling skills and active listeningJob Types: Full-time, Regular / PermanentSalary: ₹10,000.00 – ₹15,000.00 per monthSchedule:Day shiftEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Speak with the employer+91-XXXXXXXXXX
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