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Job Opening details:-
Company Name :- MyfitSoul Technologies Private Limited
Position Name :- Telesales Executive
Company Location :- Bhopal, Madhya Pradesh
Job Category : General Category
Full Job Description :-
Role & Responsibilities: -Answering and resolving customer queries-Follow standard operating process when replying/speaking to the customers-“Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries- Be the first point of Contact for all the customer escalations- Supporting end customers directly via various communication channels including emails, live chat and calls- Understand the customer’s query and give the best resolution to the customer- Work closely with the operations teamRole Requirement: – Strong ability and desire to provide excellent customer service- Excellent communication skill- Professional verbal and written communication skills in English and Hindi- 0-1 years of experience in Customer support- Strong phone contact handling skills and active listeningRequired Languages: English, HindiJob Types: Full-time, Regular / Permanent, FresherSalary: ₹10,000.00 – ₹15,000.00 per monthBenefits:Work from homeSchedule:Day shiftSupplemental Pay:Performance bonusApplication Question(s):Do you have a laptop and stable internet connection at home?Education:Higher Secondary(12th Pass) (Required)Experience:total work: 1 year (Required)Sales: 1 year (Required)Language:Hindi (Preferred)English (Preferred)
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