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Job Opening details:-
Company Name :- The GRID
Position Name :- Trainee Steward Hookah / Steward Hookah
Company Location :- Kolkata, West Bengal
Job Category : General Category 2
Full Job Description :-
DEPARTMENT F&B Service
EMPLOYEE LEVEL
NO. OF POSITION VACANT 3
SUPERVISED BY/ EMPLOYEE REPORTS TO Asst . FnB Manager
GENERAL INSTRUCTIONS
TERMS AND CONDITIONS
GUIDELINES AND DUTIES
Permanent Employee
Job Description
HR Manual
LANGUAGES Bengali(speak, read & write)
English(speak, read & write)
Hindi(speak, read & write) (optional)
PERSONAL PROFILE
CHARACTER ATTRIBUTES
Min 8 pass / 10 Pass
Honest, flexible, enthusiastic, reliable, dedicated and learning attitude, well groomed .
Ability to communicate effectively through verbal & written communication.
WORK EXPERIENCE Min: 0 to 4 yrs of experience .
Open to work in any shifts.
DUTIES/RESPONSIBILITIES
ATTRIBUTES
Ensure to provide proficient and professional Hookah service to the guests by meeting and also exceeding their expectations.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the Hookah
Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service.
Learning the facilities of the hotel and the daily events and functions in order to satisfy guest enquirers.
Should Have knowledge of Hookah menu items.
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